News & Topics

CONFLICT: GETTING EVEN COMES AT A LARGE COST

Conflict stirs up strong emotions. When they are not managed well, these emotions can fester and lead us to respond in very destructive ways. One such response is retaliation or […]

See

CONFLICT, RESILIENCE AND LEADERSHIP BY CRAIG RUNDE AND PIERRE NAQUET

Improving resilience to become a conflict constructive Leader When people are asked to describe conflict, they typically use words like “anger” or “frustration.” Conflict is trying for most people. It […]

See

CONFLICT: RETALIATION LEADS TO ESCALATION

Conflict escalates because of how someone perceives and responds to your behaviour. Controlling your behaviour and consciously choosing your response can help you disrupt what the Mediation Training Institute (MTI) […]

See

HOW WE DESCRIBE CONFLICT

From 2003-2005 we asked people being certified in the Conflict Dynamics Profile to share words that described conflict for them. When doing a program on conflict management, I’ll often ask […]

See

CONFLICT: 5 STEPS TO CONTROL YOUR ANGER

  Conflict is rife with emotion. One that we frequently encounter is anger. While it is often a secondary emotion that is initially triggered by fear, anger is more visible […]

See

DEAL WITH YOUR HOT BUTTONS…OR THEY WILL DEAL WITH YOU

Generally, people handle these situations well and go about their business.  Occasionally, though, the problem escalates and turns ugly. This happened in the recent case of a U.S. political candidate […]

See

CONFLICT’S CORROSIVE EFFECT ON WORKPLACE PRODUCTIVITY

When workplace conflict occurs, which it inevitably does, most people prefer to avoid it. While this approach provides temporary respite, the conflict rarely goes away. Instead, it festers, which can […]

See

WHAT’S NEW WITH THE RESILIENCE AT WORK (R@W) TOOLKIT?

  Who are we? Working with Resilience is an international consortium of practitioners and researchers who build resilience at work.   Employee resilience – the capacity to manage the everyday […]

See

THE AGILITY OF LEADERSHIP

A change of mindset and behaviours for sustainable performance Different times demand different types of leaders. Today, organisations are facing changes on a scale comparable to those that preceded the […]

See